Perfumes are personal, which is why we allow you to try out the full-size bottle. If you don’t love it, ship it back to us for a refund. Returns are donated to charity so no bottle of perfume ever goes to waste.
A: Returns are always free. You can return any items that you don’t like within 30 days after delivery and we will refund you the full price. Nevertheless, we don't refund the shipping costs (if you order less than 3 products, otherwise it's free).
Question:
Q: I have a question about fragrances, can I talk to you about it?
Answer:
A: We’ve got people who love chatting about all things fragrance related, email us at help@dossier.co to get a quick, personal reply. Don’t worry—we check it constantly.